How to shop online

Once you have selected the items you would like to purchase, you are ready to place your order. You will proceed through a series of five steps.

1) Your shopping cart contains all of the items you selected while shopping. During this step, you can add or delete items, change quantities, and enter coupon codes.

Once you decide you are finished adding products you can proceed to "Checkout" by using the button on the bottom of the Web page.

2) You are asked to enter an email address and sign in as a guest or returning customer.

3) You are asked to provide your shipping address, billing address, and payment information. (If you are ordering John Deere parts, you will be prompted to select a dealer.)

4) You will choose your shipping option.

5) You will see a summary of your order. The last step is to for you to confirm and place your order. You may print this order summary for your records if you desire.

Once your order is placed you will receive an order confirmation through the email address provided in Step Two, with the details of your order. You will then receive a follow up email when your order ships and your credit card is charged, as well as a tracking number so you can check the status of your order on www.ups.com.

How to search for products

You can click on the product category on the left side of the screen to browse the various products or use the search tool located in the upper right corner of each page. Simply enter the name or keyword of a product and click "Go."

If you are shopping for John Deere parts, you may use the search methods described above or you may use our Part Finder. The Parts Finder is located on the Parts homepage and allows you to search by model number and product type or by part number.

Payment options

We accept the following credit cards: Visa, Master Card

Taxes

We follow a conservative accounting policy and must collect applicable sales taxes on orders shipping to the following states:
AL, AR, CT, CO, FL, GA, IN, KS, KY, LA, MA, MI, MD, ME, MS, NC, NE, NJ, NM, NY, OH, PA, RI, SC, TN, TX, VA, WV, WY

Gifts

John Deere Gifts is the ideal place to buy gifts for everyone on your list. We offer gift wrapping service on most items in our online store. To wrap your John Deere Gifts order, select the box next to "Wrap your John Deere Gifts store items and enclose a personalized gift card." when you place your order. A charge of $2.99 per item will be applied to your grand total.

Certain items, such as riding toys and wagons CANNOT be gift-wrapped. If these items are included in an order the total wrapping charge will be calculated excluding these items.

If you would like to send gifts to multiple recipients, please place a separate order for each recipient.

If an item we know to be a gift is returned, the gift recipient will be able to make an exchange. If the new item costs more or less than the original, the recipient needs to provide their credit card. The card will be charged for the new items and credited for the previous item(s). The gift recipient can make an exchange by contacting Customer Service.

Gifts cannot be returned for cash.
Gift wrapping charges and shipping charges are not refundable.