1. If you are not happy with your purchase, for any reason, we
will gladly accept returns within 30 days from the
date of purchase.
All returns require prior authorization.
Only item(s) authorized and returned within (30) days of purchase will be
considered for a refund. Please insure the contents of the package you are
returning for the full retail value and keep all shipping receipts, as we
cannot be responsible for returned merchandise lost in transit.
2. Returned items must be in new condition. Toys must be in their original,
undamaged packaging, with all accessories included.
3. We can refund shipping charges only if the return is a result of our error.
4. GIFTS: If the returned item is a gift, the gift recipient will be able to
make an exchange. If the replacement item costs more or less than the original,
the gift recipient needs to provide their credit card. The card will be charged
for the new items and credited for the previous item(s). The gift recipient can
make an exchange by contacting Customer Service.
5. Gift wrapping charges are not refundable.
6. Credits are processed when we receive the returned merchandise. Please allow
up to two billing cycles for the return credit to appear on your credit card
statement.
How
to return a John Deere Gifts item
a) Verify that your item(s) meet our Return Policy.
b) Contact Customer Service at
JohnDeereGifts@JohnDeere.com or call 1-866 272-8750 to request a return
authorization number.
c) Securely package the item(s) for return.
d) Write the Return Authorization Number on the outside of the package.
f) Mail items back to:
John Deere Gifts
5100-H West W.T. Harris Blvd
Charlotte, NC 28269
Note: If
the return is required as a result of our error, we will issue a merchandise
pick-up with United Parcel Service.
All returns and exchanges will be processed as a credit to the original credit card used.If you are returning an item for exchange, please visit www.JohnDeereGifts.com to place a new order. Please note you do not have to wait for your credit to place an order for new items desired.
